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Shipping and Returns

Shipping

***All orders must be placed by 4PM to reflect shipping choice when checking out.***
Orders are shipped via Federal Express Ground. All orders are processed upon receipt and are typically shipped within 3 business days of receiving your order unless otherwise indicated. Orders are not processed or shipped on Saturdays or Sundays.
Expedited shipments or shipments outside of the U.S. can be requested by calling Deep Blue Med Spa at (516) 535-6728 during the business hours of Mon-Thurs 9 am-8 pm and Fri 9am- 5 pm or please email us at store@lipsg.com. Information regarding additional shipping options and costs will be provided.

Return Policy

If you are not completely satisfied with your purchase, you may return your product(s) within 30 days. Credits or exchanges will then be issued within 30 days upon receipt of returned merchandise.
Please call Deep Blue Med Spa at Long Island Plastic Surgical Group for return shipping information. Our staff is available to take your call at (516) 535-6728 during the business hours of Mon-Thurs 9 am-8 pm and Fri 9am- 5pm or please email us at store@lipsg.com. We will do our best to process your return as quickly as possible.
Returns must be accompanied by a copy of your receipt and reason for return.
Please allow one to two billing cycles for your credit to appear on your statement.

CREDIT WILL NOT BE ISSUED FOR SHIPPING AND HANDLING CHARGES.